CB Talents AcademyGerman-speaking Customer Advisor
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German-speaking Customer Advisor
Thessaloniki, Greece
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Job Openings German-speaking Customer Advisor
About the job German-speaking Customer Advisor
About the position
For our international location in Greece, we are looking for German-speaking customer advisors (m/f/d) who would like to become part of a dynamic and multicultural team. In this role, you will look after customers of a leading global company and actively contribute to a positive customer experience.
Your tasks
- Handling incoming customer inquiries by phone, email and/or chat
- Competent advice and support for product and service enquiries
- Resolution of technical or administrative issues
- Documentation of customer contacts in the system
- Ensuring high customer satisfaction
- Compliance with internal quality and service standards
Your profile
- Very good written and spoken German (C1/C2)
- Good knowledge of English (B1-B2)
- Strong communication skills and service orientation
- Problem-solving skills and structured way of working
- Basic computer skills
- Ability to work in a team and intercultural openness
- Initial experience in customer service is an advantage, but not mandatory
We offer
- Attractive salary package including performance bonus
- Comprehensive, paid induction
- International working environment
- Career and development opportunities
- Relocation support (depending on location)
- Modern office space or remote work option (depending on the project)
- Additional benefits and employee benefits
Why Greece?
Work where others go on holiday! Greece offers a high quality of life, sunny climate, international communities and a comparatively low cost of living.
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\n<h2 dir=\"ltr\">Your tasks\n<ul dir=\"ltr\">