Executive Administrative Assistant

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As an Executive Administrative Partner at TELUS Digital, you will support C-Suite executives to ensure alignment on priorities and deliverables, while ensuring the smooth execution of day-to-day administrative operations. You are a force multiplier– by anticipating needs and identifying potential problems before they arise, you enable your executives and other team members to do more with their time. In addition to being organized and analytical, you possess strong business judgment and excellent communication skills.

Responsibilities

• Manage multiple executive schedules, identifying friction points, conflicts, and opportunities to improve time management

• Collaborate across the Office Operations, IT, Legal, Finance, Employee Experience, and other enablement functions to execute organizational priorities, support client visits and key onsites, and suggest and implement process improvements.

• Work both independently and interdependently and navigate shifting priorities as needed.

• Support your Executive’s initiatives and goals by tracking progress, coordinating logistics, corresponding with stakeholders, and unblocking areas of ambiguity.

• Create travel arrangements, itineraries, and monthly expense reports.

• Become a trusted member of the team and advisor to your executive, handling confidential information with care and discretion.

• Identify the need beneath the ask– anticipate issues, understand priorities, and align expectations with your Executive on a regular basis.

Qualifications/Skills

• Bachelor Degree in Executive Secretariat, Business Administration or related field;

• 4 years with executive administrative experience, supporting C-Levels;

• Fluent English and Portuguese skills - including written, verbal, and presentation;

• Proficiency with G-Suite (including Google Calendars) and Office 365 software.

• Proactive, helpful, can-do attitude.

• Feel comfortable managing multiple priorities and ambiguity.

• Ability to function well in a fast-paced environment.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

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