The Senior Benefits Specialist plays a key role in supporting the administration and delivery of employee benefit programs. This position ensures accurate and timely data flow between internal systems and external benefit partners, assists employees in understanding their benefit options, and helps maintain compliance with organizational policies and regulatory requirements. The role is ideal for someone who is detail‑oriented, comfortable working with data, and motivated to enhance processes that improve the employee experience.

What You'll Do

Benefit Administration & Reconciliation for the United States and Canada

Conduct routine reconciliations across all benefit programs and escalate discrepancies
Complete monthly payroll reconciliations
Manage monthly Evidence of Insurability reviews
Help support Canada benefits administration as needed

Report Preparation & Review

Review and validate weekly and monthly data files to carriers
Generate and review weekly HRIS reports
Audit 401(k) deferral and loan change reports
Prepare benefits census files as needed to support plan administration

Employee Communication & Support

Send new hire benefit communications
Provide timely and accurate responses to employee benefit questions.
Support the administration and processing of benefit-related events within the HRIS

AI Utilization & Development

Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.